Privacy Policy

1. Introduction

At Light & Life Bookshelf, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the Nigeria Data Protection Regulation (NDPR).

2. Information We Collect

We collect minimal personal information to provide you with our services:

• Communication Data: When you contact us via WhatsApp to place an order, we receive your phone number and any information you provide during the chat (e.g., name, delivery address).
• Usage Data: We may collect anonymous information about how you interact with our website to improve our catalog experience.

3. How We Use Your Information

We use your information solely for:

• Processing and fulfilling your orders.
• Communicating with you regarding your inquiries or orders.
• Improving our product offerings and website functionality.

4. Data Sharing & Third-Parties

We do not sell or rent your personal data to third parties. We use WhatsApp (a Meta product) as our primary communication and ordering channel. By using our "Order via WhatsApp" feature, you acknowledge that your data will be processed by WhatsApp according to their own privacy policies.

5. Data Retention

We retain your contact and order information only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Under the NDPR, you have rights including:

• The right to access your personal data.
• The right to rectify inaccurate data.
• The right to request the erasure of your data.
• The right to object to processing.

To exercise these rights, please contact our Data Protection Officer through our provided contact channels.

7. Security

We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, or destruction.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.